Online Meetings

Do

Use Zoom for meetings of any size, especially if the audience includes people who need live captioning.

Use Google Meet for smaller, informal meetings. The Google Meet app includes automatic transcription capabilities in the apps for Android and iOS, and on macOS and Windows.

Don't

Don't rely on auto-transcription for accommodations for people with disabilities. Auto-transcription does help with accessibility. See accessibility vs accommodation.

Do

Include the following in your meeting invitation:

• Meeting link
• A link to an agenda and expected outcomes
• Ask if any accessibility accommodations are needed; ask participants to give two week's notice so you can prepare
• Well-designed, accessible materials

If you include accessible materials in advance:

• Everyone can prepare to discuss meeting topics.
• People with blindness or low vision can get familiar with any visuals that might be used.
• American Sign Language (ASL) interpreters or live captioners can understand ahead of time any terminology or jargon that might be used.

Don't

Don't think you can figure out these items quickly, five minutes before the meeting starts.

Do

Ask your attendees for two weeks' notice if they need an accommodation. If you have someone designated to take notes, you can enable closed captions, which allows your notetaker to transcribe what’s being said in real time. 

Zoom offers automatic live transcription. However, live transcription will only show words that are spoken and not other audio details. Be prepared to describe what is happening in the audio so the live transcript can show it on screen. See: Zoom: Manage Automatic Live Transcription.  

If you are using Zoom for teaching and learning, do both:

• Enable Zoom autocaption.
• Request a captionist for students who have accommodation letters.

If students who are deaf, hard of hearing, or have an auditory processing disorder have an accommodation letter from their system campus' Disability Resource Center (DRC), they are eligible for accommodations beyond automatic transcription.

• When an instructor receives such an accommodation letter from a student, or when notified by the DRC, the instructor should be aware that the DRC will arrange for a live captionist to attend scheduled Zoom session(s).
• It is the instructor's responsibility to coordinate necessary access to Zoom with their campus' DRC.

Don't

Don't get caught in the midst of a meeting unprepared for the needs of your audience.

Do

Give someone in the meeting the job to:

• Remind participants to announce their names before speaking. 
• Monitor (and read aloud, if needed) the chat, if used.
• Monitor the live transcriptions, if used, to correct errors.

As a presenter, during the meeting:

• Describe and explain any visuals not provided ahead of time.
• Describe and explain any processes that are occurring on screen (simulations, demonstrations), if necessary.
• Provide accessible alternatives for collaboration, if needed (e.g., voting, hand-raising).
• If using graphics or slides, be sure that they are designed properly and are accessible
• Facilitate to make sure all are included and heard.

Don't

Don't run online meetings without preparation. 

Do

For any meeting recordings that are shared with others:

• Remove portions of the recording from before the meeting started and after the meeting has ended so that people reviewing the recording will not need to fast forward to find the start  or endof the meeting.
• Review and edit the transcript so words match the audio. 

Don't

Don't share unedited recordings with poor/inaccurate transcripts.